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kinggfh2002一星新手會員
2012-7-15 19:14#1
之前我係6月係2000FUN買左個預購版 仲玩到BWE2
但係都左13號 SEND左封信好似話BAM左我ACC
想問一下發生咩事?有無人同我一樣?而家SD左封信去GW2SUPPORT個到等回覆= =
內容:
This is an important message regarding your recent Guild Wars 2 registration.
The Guild Wars 2 serial code you registered has been disabled as of
July 13, 2012. Your account will be unable to connect to the Guild Wars 2 servers at launch and during any future beta events.
If you've recently requested a refund of your Guild Wars 2 purchase from our support team, please disregard this message. This is only part of the refund process.
Other possible reasons why your code has been disabled are:
The code was purchased fraudulently from us or one of our authorized digital retailers.
The code was purchased from an unauthorized retailer that has been identified as selling fraudulently obtained codes.
A chargeback or dispute for the purchase of this Guild Wars 2 serial code was received.
The code was disabled per your request due to a support issue.
You requested a refund of your Guild Wars 2 purchase from one of our partner digital retailers.
If you purchased Guild Wars 2 from an official retailer or from an unofficial reseller, then you must contact them with any questions about your code. If you wish to pursue a refund, only the vendor that sold you the serial code can refund your payment.
If you would like to regain access to Guild Wars 2, be sure to purchase your new code from one of the appropriate authorized retailers listed here
If you have further questions, or if you believe that you received this email in error, please contact support atprovide the serial code in question.
Thank you,
The Guild Wars Support Team
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mrchwadee一星新手會員
2012-7-16 09:52#2
我都收到
一樣玩到bwe2但13號收信比人ban ac
應該係2kf自己問題
收工會去門市到問
有同樣問題的朋友唔好收埋
一齊上門市問
唔係2kf唔會正視問題
萬一ac開唔番
要求2kf退錢!!
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killer1221五星白金會員
2012-7-16 11:30#3
之前都見過有人係咁..
好似話係因為D CD KEY由不正當既途徑得番黎,
所以要BAN AC
不過2000FUN唔係奸商..我諗佢地實會退番比你地既
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nys_king三星高級會員
2012-7-16 12:04#4
D CD KEY有問題, 佢話會退返錢比你既代購商
我諗你最好send信去問你代購商退返錢
我覺得最安全都係係官網買好D
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kinggfh2002一星新手會員
2012-7-16 19:05#5
mrchwadee 發表於 12-7-16 09:52 AM
我都收到
一樣玩到bwe2但13號收信比人ban ac
應該係2kf自己問題
唉!!一心諗住一間叫有信用既公司就搞成咁
SD左EMAIL去2000FUN又無人理 反而SD左去GW2 SUPPORT有人回信
話會幫我檢查一下 不過要D時間
搵日都係上佢門市搞算
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hoi240452二星初級會員
2012-7-18 01:45#6
我都係 好似係因為張卡買太多cd key所以封左
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mrchwadee一星新手會員
2012-7-18 08:08#7
本帖最後由 mrchwadee 於 12-7-18 08:09 AM 編輯
官方回應:
This purchase was made using a stolen credit/debit card and was thus flagged as a fraudulent charge. This resulted in the provided serial code being permanently disabled. We are not able to reactivate this serial code.
2kf你係唔係hi左少少!?
假卡/唔找數,影響到我地班買家
臨近bwe3先禁玩
下次買野真係唔洗搵佢地
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mrchwadee一星新手會員
2012-7-18 17:18#8
2kf比左條新key泥
今晚再睇睇
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s2000s版主
2012-7-18 18:25#9
這是一張卡購買太多,或者是游戲公司有懷疑,就會退回錢去信用卡到,
如果遇到甘的情況就去2000FUN到要求換另一個新KEY就可以,現在外國的信用卡壞帳好多,所以你只要是用信用卡購買就有被退的可能.
這也是你在2000FUN購買的福利.如果你在淘寶購買未必會再給你一個新KEY.
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EdWinW一星新手會員
2012-7-18 19:06#10
樓主BAM左,你入唔入到GW2 個forum ar?
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2046101一星新手會員
2012-7-26 20:46#11
被BAN+1
我應該拎收據+相關E-MAIL印本去換?