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二星初級會員
2012-8-27 13:37#1
本帖最後由 huugakuuga 於 12-8-27 01:38 PM 編輯
小弟係用信用卡響官方網買的,但係一直都收唔到,打過俾銀行查交易紀錄,係已經交易左
SEND信俾官方SUPPORT
最新一個回覆要張信用卡既ZIP/POSTAL CODE...
我問過銀行個邊,佢地話唔知...
有冇人知個ZIP/POSTAL CODE係咩:mad:
以下係EMAIL內容:
Please contact your card provider in regards to the zip/postal code registered to your card. Once you have that informaiton, please update this support request with the information. -
五星白金會員
2012-8-27 14:04#2
我同你情況一樣.頭先12點幾買既,收唔到信, CARD CENTER話比左錢.. 香港ZIP/POSTAL CODE 係 n/a 因為香港冇ZIP/POSTAL CODE
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五星白金會員
2012-8-27 14:04#3
唉,我都唔知等幾耐先會有官方d人回
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二星初級會員
2012-8-27 14:07#4
唉...我都唔知到...如果可以既話,我情願佢取消呢份交易,退番錢俾我,我自己買番實體包算...
搞咁鬼麻煩... -
五星白金會員
2012-8-27 14:19#5
問左CARD CENTER話唔得,要取消要官方個邊取消
上網買就係想即刻玩到,反而而家要等,仲衰 -
二星初級會員
2012-8-27 15:21#6
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三星高級會員
2012-8-27 17:15#7
我連PURCHASE 果度個, EMAIL 都未收到.....
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六星鑽石會員
2012-8-27 18:35#8
我都係連EMAIL都收唔到...佢老板丫...禁SUPPORT又ERROR
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一星新手會員
2012-8-27 18:38#9
我都係岩岩買,過左數,但仲未收到官網個MAIL
SUPPORT係ERROR的
如果各位買GAME有收到EMAIL,煩請覆一覆等其他玩家有個安心 謝謝 ;) -
六星鑽石會員
2012-8-27 18:42#10
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二星初級會員
2012-8-27 19:04#11
回覆 Cyrus_Limited_E 的帖子
support 個網同ncsoft個support係共通
上呢度:https://help.ncsoft.com/app/ask
呢個係個sample
Subject：The GW2 pre-purchase was failed
主旨
Question：
內容要提及你已經確認過瀏覽器及電腦，也向銀行確認過信用卡問題，並提供下列資料
--- If the payment was attempted by credit/debit card, please provide the
last 4 digits of the credit/debit card used ONLY（信用卡或金融卡卡號末四碼）
--- Country where card was issued: (if you are using a credit/debit card)
辦卡的國家
--- Card Type: (if you are using a credit/debit card)
卡片的類別(EX:VISA debit card)
--- Your billing zip code or postal code
郵遞區號
--- The e-mail address you used when making your purchase
你的email
Product：GW2
Category：Account Support →Billing
Department：Payment Support
NCsoft Account：None
Game Account：None
Operating System：你的作業系統
內容要改一改,因呢個係信用卡無效既內容
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六星鑽石會員
2012-8-27 20:05#12
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二星初級會員
2012-8-27 20:42#13
香港postal code唔係852咩
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六星鑽石會員
2012-8-27 21:00#14
你係邊到聽返黎??
852係TEL CODE...
A postal code or youbian in a subordinate division will have the same first two digits as its governing one (see Political divisions of China. The postal services in Hong Kong and Macau Special Administrative Regions remain separate from Mainland China, with no post code systems is currently used. -
一星新手會員
2012-8-27 21:22#15
我習慣填POST CODE為0000..
唔知幫唔幫到大家.. -
一星新手會員
2012-8-27 21:32#16
諗住食完飯返黎睇下,依然未得...
隻GAME都已經DOWN左一半
另外SEND左信去SUPPORT果邊,唔知幾時會覆 -
六星鑽石會員
2012-8-27 21:42#17
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一星新手會員
2012-8-27 21:48#18
What ? support acc?
佢唔係諗住同你長期跟進丫嗎..... 係就慘啦 -
六星鑽石會員
2012-8-27 21:54#19
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二星初級會員
2012-8-27 22:11#20
回覆 dan45678 的帖子
佢要你開個SUPPORT AC 真係方便佢跟進...
你EMAIL回佢/佢回你既,都係放去呢個AC..
你唔開,佢都係將D回信放入去,貌似一個EMAIL跟一個...
我係有收到REPLY..而家都仲係卡響ZIP CODE...唉...